diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md new file mode 100644 index 00000000..a3b7f3d2 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/bug_report.md @@ -0,0 +1,41 @@ +--- +name: Bug report +about: Create a report to help us improve. Please read the instructions carefully. +title: '' +labels: '' +assignees: '' + + --- + +## Help yourself +* I did try to restart Kodi :-) +* I checked the [PKC Frequently Asked Questions on the PKC wiki](https://github.com/croneter/PlexKodiConnect/wiki/faq) +* I did try to reset the Kodi database by going to `PKC Settings -> Advanced -> "Reset the database and optionally reset PlexKodiConnect"` and then hitting YES, NO +* I did check the [existing issues on Github](https://github.com/croneter/PlexKodiConnect/issues) + +## Describe the bug +A clear and concise description of what the bug is. + +## To Reproduce +Steps to reproduce the behavior: +1. Go to '...' +2. Click on '....' +3. Scroll down to '....' +4. See error + +## Expected behavior +A clear and concise description of what you expected to happen. + +## You need to attach a KODI LOG FILE! +A Kodi debug log file is needed that you recorded while you reproduced the bug. **Do clean your log of all Plex tokens (="Plex passwords")!!!** . +1. Activate Kodi's debug logging by going to the Kodi `Settings` -> `System` -> `Logging`. Then toggle the `Enable debug logging` setting. +2. Restart Kodi to start with a "fresh" log file. +3. Reproduce the bug. +4. Follow the [Kodi instructions](http://kodi.wiki/view/Log_file/Easy) to grab/share the Kodi log file. Usually only `kodi.log` is needed + * You can [find the log file here](http://kodi.wiki/view/Log_file/Advanced#Location) +5. **Delete all references to any of your Plex tokens** by searching for `X-Plex-Token` and `accesstoken` and replacing the strings just after that! + * It's easiest if you copy your token, then use Search&Replace for the entire log file + * You don't want others to have access to your Plex installation.... +6. Drop your log file here in this issue. Or use a free pasting-service like https://pastebin.com and include the link to it here + +I am aware that I can delete Plex tokens that I accidentially posted by following the [instructions on the PKC wiki](https://github.com/croneter/PlexKodiConnect/wiki/How-to-Report-A-Bug#i-published-my-plex-token-to-some-forum-or-github-anyone-can-now-access-my-plex-server)