Improve error message when playback failes
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parent
63201db07d
commit
c7eab63960
4 changed files with 135 additions and 78 deletions
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@ -1138,9 +1138,9 @@ msgctxt "#39211"
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msgid "Watch later"
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msgstr ""
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# String attached at the end to get something like "PMS Name is offline"
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# Error message pop-up if {0} cannot be contacted. {0} will be replaced by e.g. the PMS' name
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msgctxt "#39213"
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msgid "is offline"
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msgid "{0} offline"
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msgstr ""
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msgctxt "#39215"
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@ -167,6 +167,7 @@ class DownloadUtils():
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kwargs['timeout'] = timeout
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# ACTUAL DOWNLOAD HAPPENING HERE
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success = False
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try:
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r = self._doDownload(s, action_type, **kwargs)
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@ -176,44 +177,37 @@ class DownloadUtils():
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LOG.warn(e)
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if reraise:
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raise
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except exceptions.ConnectionError as e:
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# Connection error
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LOG.warn("Server unreachable at: %s", url)
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LOG.warn(e)
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if reraise:
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raise
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except exceptions.Timeout as e:
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LOG.warn("Server timeout at: %s", url)
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LOG.warn(e)
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if reraise:
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raise
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except exceptions.HTTPError as e:
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LOG.warn('HTTP Error at %s', url)
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LOG.warn(e)
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if reraise:
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raise
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except exceptions.TooManyRedirects as e:
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LOG.warn("Too many redirects connecting to: %s", url)
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LOG.warn(e)
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if reraise:
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raise
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except exceptions.RequestException as e:
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LOG.warn("Unknown error connecting to: %s", url)
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LOG.warn(e)
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if reraise:
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raise
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except SystemExit:
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LOG.info('SystemExit detected, aborting download')
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self.stopSession()
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if reraise:
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raise
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except Exception:
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LOG.warn('Unknown error while downloading. Traceback:')
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import traceback
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@ -223,6 +217,7 @@ class DownloadUtils():
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# THE RESPONSE #####
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else:
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success = True
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# We COULD contact the PMS, hence it ain't dead
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if authenticate is True:
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self.count_error = 0
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@ -300,12 +295,12 @@ class DownloadUtils():
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url, r.status_code)
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return True
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# And now deal with the consequences of the exceptions
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if authenticate is True:
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# Make the addon aware of status
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self.count_error += 1
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if self.count_error >= self.connection_attempts:
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LOG.warn('Failed to connect to %s too many times. '
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'Declare PMS dead', url)
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app.CONN.online = False
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return
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finally:
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if not success and authenticate:
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# Deal with the consequences of the exceptions
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# Make the addon aware of status
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self.count_error += 1
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if self.count_error >= self.connection_attempts:
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LOG.warn('Failed to connect to %s too many times. '
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'Declare PMS dead', url)
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app.CONN.online = False
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@ -11,7 +11,6 @@ from .plex_api import API
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from .plex_db import PlexDB
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from . import plex_functions as PF
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from . import utils
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from .downloadutils import DownloadUtils as DU
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from .kodi_db import KodiVideoDB
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from . import playlist_func as PL
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from . import playqueue as PQ
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@ -50,10 +49,18 @@ def playback_triage(plex_id=None, plex_type=None, path=None, resolve=True):
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global RESOLVE
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# If started via Kodi context menu, we never resolve
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RESOLVE = resolve if not app.PLAYSTATE.context_menu_play else False
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if not app.ACCOUNT.authenticated:
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LOG.error('Not yet authenticated for PMS, abort starting playback')
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# "Unauthorized for PMS"
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utils.dialog('notification', utils.lang(29999), utils.lang(30017))
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if not app.CONN.online or not app.ACCOUNT.authenticated:
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if not app.CONN.online:
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LOG.error('PMS not online for playback')
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# "{0} offline"
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utils.dialog('notification',
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utils.lang(29999),
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utils.lang(39213).format(app.CONN.server_name),
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icon='{plex}')
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else:
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LOG.error('Not yet authenticated for PMS, abort starting playback')
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# "Unauthorized for PMS"
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utils.dialog('notification', utils.lang(29999), utils.lang(30017))
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_ensure_resolve(abort=True)
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return
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with app.APP.lock_playqueues:
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@ -135,16 +142,8 @@ def _playlist_playback(plex_id, plex_type):
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for the next item in line :-)
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(by the way: trying to get active Kodi player id will return [])
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"""
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xml = PF.GetPlexMetadata(plex_id)
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try:
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xml[0].attrib
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except (IndexError, TypeError, AttributeError):
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LOG.error('Could not get a PMS xml for plex id %s', plex_id)
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# "Play error"
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utils.dialog('notification',
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utils.lang(29999),
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utils.lang(30128),
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icon='{error}')
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xml = PF.GetPlexMetadata(plex_id, reraise=True)
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if xml in (None, 401):
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_ensure_resolve(abort=True)
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return
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# Kodi bug: playqueue will ALWAYS be audio playqueue UNTIL playback
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@ -164,16 +163,9 @@ def _playback_init(plex_id, plex_type, playqueue, pos):
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Playback setup if Kodi starts playing an item for the first time.
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"""
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LOG.info('Initializing PKC playback')
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xml = PF.GetPlexMetadata(plex_id)
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try:
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xml[0].attrib
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except (IndexError, TypeError, AttributeError):
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xml = PF.GetPlexMetadata(plex_id, reraise=True)
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if xml in (None, 401):
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LOG.error('Could not get a PMS xml for plex id %s', plex_id)
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# "Play error"
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utils.dialog('notification',
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utils.lang(29999),
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utils.lang(30128),
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icon='{error}')
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_ensure_resolve(abort=True)
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return
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if playqueue.kodi_pl.size() > 1:
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@ -182,6 +174,11 @@ def _playback_init(plex_id, plex_type, playqueue, pos):
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_init_existing_kodi_playlist(playqueue, pos)
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except PL.PlaylistError:
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LOG.error('Playback_init for existing Kodi playlist failed')
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# "Play error"
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utils.dialog('notification',
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utils.lang(29999),
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utils.lang(30128),
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icon='{error}')
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_ensure_resolve(abort=True)
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return
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# Now we need to use setResolvedUrl for the item at position ZERO
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@ -259,12 +256,10 @@ def _ensure_resolve(abort=False):
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will be destroyed.
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"""
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if RESOLVE:
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if not abort:
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# Releases the other Python thread without a ListItem
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transfer.send(True)
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else:
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# Shows PKC error message
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transfer.send(None)
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# Releases the other Python thread without a ListItem
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transfer.send(True)
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# Shows PKC error message
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# transfer.send(None)
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if abort:
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# Reset some playback variables
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app.PLAYSTATE.context_menu_play = False
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@ -418,7 +413,10 @@ def _conclude_playback(playqueue, pos):
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LOG.info('Resuming playback at %s', item.offset)
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if v.KODIVERSION >= 18 and api:
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# Kodi 18 Alpha 3 broke StartOffset
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percent = item.offset / api.runtime() * 100.0
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try:
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percent = item.offset / api.runtime() * 100.0
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except ZeroDivisionError:
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percent = 0.0
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LOG.debug('Resuming at %s percent', percent)
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listitem.setProperty('StartPercent', str(percent))
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else:
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@ -446,21 +444,20 @@ def process_indirect(key, offset, resolve=True):
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key, offset, resolve)
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global RESOLVE
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RESOLVE = resolve
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offset = int(v.PLEX_TO_KODI_TIMEFACTOR * float(offset)) if offset != '0' else None
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if key.startswith('http') or key.startswith('{server}'):
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xml = DU().downloadUrl(key)
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xml = PF.get_playback_xml(key, app.CONN.server_name)
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elif key.startswith('/system/services'):
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xml = DU().downloadUrl('http://node.plexapp.com:32400%s' % key)
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xml = PF.get_playback_xml('http://node.plexapp.com:32400%s' % key,
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'plexapp.com',
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authenticate=False,
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token=app.ACCOUNT.plex_token)
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else:
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xml = DU().downloadUrl('{server}%s' % key)
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try:
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xml[0].attrib
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except (TypeError, IndexError, AttributeError):
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LOG.error('Could not download PMS metadata')
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xml = PF.get_playback_xml('{server}%s' % key, app.CONN.server_name)
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if xml is None:
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_ensure_resolve(abort=True)
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return
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if offset != '0':
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offset = int(v.PLEX_TO_KODI_TIMEFACTOR * float(offset))
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# Todo: implement offset
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api = API(xml[0])
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listitem = transfer.PKCListItem()
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api.create_listitem(listitem)
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@ -469,19 +466,31 @@ def process_indirect(key, offset, resolve=True):
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playqueue.clear()
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item = PL.Playlist_Item()
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item.xml = xml[0]
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item.offset = int(offset)
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item.offset = offset
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item.plex_type = v.PLEX_TYPE_CLIP
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item.playmethod = 'DirectStream'
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# Need to get yet another xml to get the final playback url
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xml = DU().downloadUrl('http://node.plexapp.com:32400%s'
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% xml[0][0][0].attrib['key'])
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try:
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xml[0].attrib
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xml = PF.get_playback_xml('http://node.plexapp.com:32400%s'
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% xml[0][0][0].attrib['key'],
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'plexapp.com',
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authenticate=False,
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token=app.ACCOUNT.plex_token)
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except (TypeError, IndexError, AttributeError):
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LOG.error('Could not download last xml for playurl')
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LOG.error('XML malformed: %s', xml.attrib)
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xml = None
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if xml is None:
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_ensure_resolve(abort=True)
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return
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playurl = xml[0].attrib['key']
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try:
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playurl = xml[0].attrib['key']
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except (TypeError, IndexError, AttributeError):
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LOG.error('Last xml malformed: %s', xml.attrib)
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_ensure_resolve(abort=True)
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return
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item.file = playurl
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listitem.setPath(utils.try_encode(playurl))
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playqueue.items.append(item)
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@ -9,7 +9,7 @@ from copy import deepcopy
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from time import time
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from threading import Thread
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from .downloadutils import DownloadUtils as DU
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from .downloadutils import DownloadUtils as DU, exceptions
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from . import backgroundthread, utils, plex_tv, variables as v, app
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###############################################################################
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@ -454,7 +454,7 @@ def _poke_pms(pms, queue):
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url, pms['uuid'], xml.get('machineIdentifier'))
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def GetPlexMetadata(key):
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def GetPlexMetadata(key, reraise=False):
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"""
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Returns raw API metadata for key as an etree XML.
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@ -481,18 +481,71 @@ def GetPlexMetadata(key):
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# 'includeConcerts': 1
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}
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url = url + '?' + urlencode(arguments)
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xml = DU().downloadUrl(url)
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if xml == 401:
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# Either unauthorized (taken care of by doUtils) or PMS under strain
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return 401
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# Did we receive a valid XML?
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try:
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xml.attrib
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# Nope we did not receive a valid XML
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except AttributeError:
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LOG.error("Error retrieving metadata for %s", url)
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xml = None
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return xml
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xml = DU().downloadUrl(url, reraise=reraise)
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except exceptions.RequestException:
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# "PMS offline"
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utils.dialog('notification',
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utils.lang(29999),
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utils.lang(39213).format(app.CONN.server_name),
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icon='{plex}')
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except Exception:
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# "Error"
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utils.dialog('notification',
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utils.lang(29999),
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utils.lang(30135),
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icon='{error}')
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else:
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if xml == 401:
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# Either unauthorized (taken care of by doUtils) or PMS under strain
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return 401
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# Did we receive a valid XML?
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try:
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xml[0].attrib
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# Nope we did not receive a valid XML
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except (TypeError, IndexError, AttributeError):
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LOG.error("Error retrieving metadata for %s", url)
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xml = None
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return xml
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def get_playback_xml(url, server_name, authenticate=True, token=None):
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"""
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Returns None if something went wrong
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"""
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header_options = {'X-Plex-Token': token} if not authenticate else None
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try:
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xml = DU().downloadUrl(url,
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authenticate=authenticate,
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headerOptions=header_options,
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reraise=True)
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except exceptions.RequestException:
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# "{0} offline"
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utils.dialog('notification',
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utils.lang(29999),
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utils.lang(39213).format(server_name),
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icon='{plex}')
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except Exception as e:
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LOG.error(e)
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import traceback
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LOG.error("Traceback:\n%s", traceback.format_exc())
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# "Play error"
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utils.dialog('notification',
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utils.lang(29999),
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utils.lang(30128),
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icon='{error}')
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else:
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try:
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xml[0].attrib
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except (TypeError, IndexError, AttributeError):
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LOG.error('Could not get a valid xml, unfortunately')
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# "Play error"
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utils.dialog('notification',
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utils.lang(29999),
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utils.lang(30128),
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icon='{error}')
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else:
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return xml
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def GetAllPlexChildren(key):
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